Privacy Policy

At Hemporio, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or make purchases. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information that you provide to us when you:

• Create an account
• Place an order
• Subscribe to our newsletter
• Contact customer service

The types of personal information we may collect include:

• Name
• Email address
• Shipping and billing address
• Payment information
• Phone number
• Purchase history

We also collect non-personal information such as browser data, device type, and IP address through cookies and similar technologies to enhance your experience on our website.

2. How We Use Your Information

• To process and fulfill your orders
• To communicate with you regarding your order, updates, or special offers
• To improve our website and services
• To manage your account and provide customer support
• For marketing purposes, with your consent (e.g., sending promotional emails)

We do not sell or share your personal information with third parties for their marketing purposes.

3. Data Protection and Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

4. Third-Party Services

We may use third-party services for payment processing, shipping, or marketing. These third-party providers have their own privacy policies regarding the information we are required to share with them for your transaction to be completed. We recommend reviewing their privacy policies to understand how your personal information will be handled.

5. Your Rights

• Access, update, or delete your personal information
• Opt-out of receiving marketing communications
• Request the correction of inaccurate or incomplete information

To exercise any of these rights, please contact us at support@hemporio.co.

6. Cookies

We use cookies to enhance your experience on our website. Cookies help us understand how you use our website, personalize your experience, and improve our services. You can manage your cookie preferences through your browser settings.

7. Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and if the changes are significant, we will notify you via email or through a notice on our website.