FAQ’s
FAQ’s
Most frequently asked questions
Hemp Basics
Is hemp clothing durable?
How does hemp fabric feel compared to other materials?
Is hemp clothing suitable for all seasons?
Yes, hemp is one of the strongest natural fibers, making our clothing highly durable and long-lasting
Hemp fabric is soft, breathable, and gets even more comfortable with each wash, similar to linen.
Absolutely! Hemp’s natural fibers keep you cool in summer and warm in winter, making it a versatile year-round option.
Payments
What Payment Methods Are Accepted?
Do you accept international credit cards?
Do you charge sales tax on any item?
We accept all credit card/ debit cards/ UPI and Cash on Delivery payment methods
Yes, we accept all international payments irrespective of the banking service provider
All prices are inclusive of GST.
Shipping & Returns
I want to return my purchase! What do I do?
How long does it take for me to get a refund?
How Can I Cancel Or Change My Order?
How can I get assistance if I need it?
Please email at support@hemporio.co for initiating your return/exchange
Once the product reaches back to the warehouse , upon quality check the amount will be refunded to your bank account
Cancellation can only be done before the products get dispatched. After dispatch of products a cancellation fee of ₹500 will be charged.
Please email us at support@hemporio.co , we typically reply within 24 hours
